Shipping Policy – PrimeBox Containers
At PrimeBox Containers, we are committed to delivering high-quality shipping containers, modular homes, and container chassis across the USA and Canada with reliable, transparent, and cost-effective shipping solutions. Below you’ll find all the details about our shipping rates, delivery timelines, and process.
Where We Ship
We proudly offer shipping throughout:
- USA and Canada
Our logistics network ensures timely deliveries to your location, whether you’re ordering a shipping container for storage, a modular home for your property, or a container chassis for transport needs.
Flat Rate Shipping
To provide our customers with clear and predictable costs, we offer flat-rate shipping ($400)
- United States: Estimated delivery: 3–5 business days
- Canada: Estimated delivery: 5-7 business days
Business days exclude weekends and public holidays.
Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Delivery Method
- All deliveries are handled via trusted freight carriers specialized in large cargo and container transport.
- Curbside delivery is standard. For special arrangements (e.g., placement on specific property areas), please contact us before shipment.
Tracking Your Shipment
Once your order is shipped, you will receive:
- A tracking number via email
- Estimated delivery date updates
You can track your shipment anytime through the provided tracking link.
Additional Shipping Information
- Flat rates apply to standard shipping locations. Remote or hard-to-access areas may require additional fees; we will contact you before shipping if this applies.
- Customers are responsible for ensuring that delivery locations are accessible for large freight trucks.
- In rare cases of unexpected delays (e.g., extreme weather, customs clearance for Canada), we will notify you promptly.
Damaged or Delayed Shipments
We take great care in packaging and handling your products.
- If your shipment arrives damaged, please inspect it upon delivery and notify both the carrier and our customer service team within 48 hours.
- We will work with you to resolve any shipping-related concerns as quickly as possible.
Contact Usor any questions regarding shipping, please contact our customer support team:
- Email: [support@tinytailssanctuary.site]
We’re here to ensure your shipping experience is smooth and worry-free.